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[Solved]: During an office visit, a client requested a refill…

During an office visit, a client requested a refill for an amoxicillin prescription. When examining the empty bottle, you noted that the date on the bottle was 1 week ago. You also noted your name printed on the label as the prescriber though you did not see the client last week. The client explained that she called last week concerned about her cough and spoke to the medical assistant, who assured her that a prescription would be sent to the pharmacy for the concern. You do not recall having discussed this client with the medical assistant; the other providers in the practice deny speaking to or consulting about the client. Include the following sections: ApplicationofCourseKnowledge: Answer all questions/criteria with explanations and detail. Based on the situation above, what are the ethical and legal implications for the practice at the micro-, meso-, and macro-level of the system? What changes do you recommend to prevent further episodes of the problem behavior? What coaching and feedback skills can be used to discuss the event with the medical assistant? Which change model would you use to implement the identified change and why: Lewins Theory of Planned Change, Plan-Do-Study-Act (PDSA), or Kotters 8-Step Process for Leading Change? Identify and discuss one barrier to implementing the change process. Identify and discuss one factor that facilitated the change process.

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