[Verified Answer]: CMHA-CEI must take reasonable steps to ensure…

CMHA-CEI must take reasonable steps to ensure meaningful access to rights, programs, services and information, free of charge. a. True b. False 2. CMHA-CEI is required to provide LEP services for those who have limited ability to speak, read, write and/or understand English (LEP) and ensure meaningful and equal access to programs, services, and benefits and are able to receive those services and benefits for which they are eligible. a. True b. False 3. There is valuable information about LEP services on the CMHA-CEI Intranet, under Reference Material and LEP-Limited English Proficiency, as well as on the Provider Tab of the CMHA-CEI’s Public Internet Site. a. True b. False 4. Family members, minors, friends and other consumers would be a good choice to have act as interpreters. a. True b. False 5. A consumer can be asked to share in the cost of interpreters when appropriate. a. True b. False 6. Language limitations and the “understanding” of written information can be a barrier to receiving good health care. a. True b. False 7. CMHA-CEI staff do not have an obligation to reduce language barriers and ensure meaningful and equal access to services. a. True b. False 11/2023 Page 1 of 2 Limited English Proficiency Training Test 8. English is the official language of the United States. a. True b. False 9. “I Speak” 8.5 x 11 laminated card and 12×17 poster are used to identify the language spoken by someone who cannot tell you in English which language they speak. a. True b. False 10. Language assistance standards include additional assistance required due to poor hearing or limited eyesight? a. True b. False