[Solved]: A client with bulbar amyotrophic lateral sclerosis…

A client with bulbar amyotrophic lateral sclerosis (ALS) is no longer able to use finger movements to select letters and words on a direct-selection augmentative and alternative communication (AAC) device. The interprofessional team provided the client with a new speech-generating AAC device that the client is able to access with eyebrow movements. Despite being able to express basic needs, the client rarely uses the new device. What action is BEST for the OTR to take to enhance the client’s ability to communicate?