Nurse: I wondered if we could spend just a couple of minutes talking about your weight. Mr. Smith: You are joking aren’t you? I mean, look—I’ve made time in my day to come here. I’m kept in your waiting room for 45 minutes, it’s not acceptable. You know? If I make an appointment with a client for 10 AM, I expect to start at 10, not quarter to 11. Question: What would you (the nurse) say next and why (rationale)?
[Verified Answer]: Nurse: I wondered if we could spend just a…
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