Primary Health Care Re-engineering in Practice: An Integrated Case-Study Janus van As, Stephen Pentz, Richard Cooke and Nazira Hoosen | Overview Re-engineering Primary Health Care in South Africa In 2011, South Africa adopted the Ward-based OutreachTeam (WBOTs) Strategy as part of a process of re-engineering Primary Health Care (PHC) services in preparation for the roll out of National Health Insurance (NHI). WBOTs are made up of community health workers (CHWs) supported by nurse team leaders, and linked to local PHC facilities (via referral, support and oversight). The PHC re-engineering (
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