[Expert Solution]: When your patient’s daughter, Maria, enters…

When your patient’s daughter, Maria, enters the unit, you invite her to join a team conference next week related to her mother’s care. Maria apologizes, saying that she will not be able to attend as she has a work commitment at that time. She adds “I really want to be here – it’s so important for Mom. But there are just so many other things I need to do at the same time.” You state “Being a substitute decision maker can take a lot of time. How are you managing with all this?” To your surprise, Maria begins to cry. “It’s all just so stressful. Mom always told me there was plenty of time to plan for the future and we didn’t need to talk about specifics. But now all of a sudden, I have all these decisions to make and I don’t know how to do that. I don’t even know what I have to do. Plus I have my job. Plus my kids need me. I don’t know where to start.” Which of the following actions might facilitate Maria’s efforts to support her mother? (Select all that apply.) Question 38 options: Explain the role of a substitute decision maker and ask if she has any questions. Ask about her work schedule and try to reschedule the team meeting for another time. Suggest that she may find the facility’s family support group helpful. Tell her that you understand since your own mother passed away last year. Ask open ended questions about what is important to Maria and her Mom. Reassure her that the task of being an SDM gets easier with time.