[Solved]: When working in the Australian healthcare setting, you…

When working in the Australian healthcare setting, you must recognise and respect the needs of people from diverse social and cultural backgrounds. Various misunderstandings may arise from cultural diversity. For example, language barriers or misinterpretation between healthcare workers and culturally and linguistically diverse (CALD) people might cause misunderstanding and conflict. As part of this task, you are required to perform the following activities in three (3) different situations: a) Recognise situations where misunderstandings may arise from diversity. (Identify issues that may cause communication misunderstandings or other difficulties). b) Demonstrate appropriate responses in these situations, trying to resolve differences sensitively. Seek assistance when required. c) Select and use appropriate verbal and non-verbal communication to avoid or minimise misunderstandings.